Effective Date: 01/04/2025
Welcome to Kelsper Drip! These Terms of Service (“Terms”) govern your use of our website and services, including purchasing products through our online store.
By accessing or using our website (https://kelsperdrip.com) and purchasing our products, you agree to be bound by these Terms. Please read them carefully.
1. About Us
Kelsper Drip is an online store operated by Kelsper Group (Pty) Ltd. We specialize in clothing that celebrates South African culture, slang, and imagery, alongside a premium fashion range. Our products are fulfilled and shipped using Printful, and payments are securely processed via PayPal.
2. Eligibility
To use our website and place orders, you must:
- Be at least 18 years old or have the permission of a legal guardian.
- Provide accurate billing, shipping, and payment information.
- Use our website only for lawful purposes.
3. Products and Orders
- All product descriptions and images are for illustrative purposes. Due to screen differences and production methods, actual items may slightly vary.
- Orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion.
- Prices are shown in [choose base currency] and may be converted depending on your location.
4. Fulfillment and Shipping
- Orders are printed and fulfilled via Printful. Production typically takes 2–7 business days.
- Shipping times vary by destination. Estimated delivery:
- UK: 5–10 business days
- US: 3–8 business days
- AUS & CAN: 7–15 business days
- We are not responsible for delays caused by customs, carriers, or other factors beyond our control.
5. Payment
- We accept PayPal and PayPal-supported credit/debit cards.
- Your payment information is securely handled through PayPal’s encrypted systems. Kelsper Drip does not store your payment details.
6. Returns and Refunds
- As our products are made-to-order, all sales are final unless the item is defective or incorrect.
- If your order arrives damaged or with an error, please contact us at [support@kelsperdrip.com] within 7 days of receiving the item, including photos and your order number.
- Refunds or replacements are handled at our discretion.
7. Intellectual Property
All content on our site, including text, images, logos, and designs, is the property of Kelsper Drip or its licensors. You may not use, reproduce, or distribute our content without written permission.
8. User Conduct
You agree not to:
- Use our site for any illegal or unauthorized purpose.
- Interfere with the security or functionality of the site.
- Attempt to access other users’ data or accounts.
9. Limitation of Liability
To the fullest extent permitted by law, Kelsper Drip shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our site or products.
10. Privacy
We respect your privacy. Please review our [Privacy Policy] for information on how we collect, use, and protect your personal data.
11. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated effective date. Continued use of our site means you accept the updated terms.
12. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Disputes will be handled in the appropriate courts within South Africa.
13. Contact Us
If you have questions about these Terms, please contact us at:
Email: support@kelsperdrip.com
Registered Address: 225 Garnet Street, Laudium, Centurion, 0037, South Africa