Shipping Destinations: We currently ship to the following countries:
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United Kingdom (UK)
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United States (US)
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Canada
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Australia
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New Zealand
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South Africa
Order Processing and Fulfillment: At Kelsper Drip, each item is custom-made upon order. Order fulfillment typically takes 2–5 business days through Printful. Once your order is ready, it will be shipped promptly.
Shipping Times: After your order has been fulfilled, shipping times vary based on your destination:
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United States: 3–4 business days
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United Kingdom: 5–10 business days
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Australia: 5–15 business days
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Canada: 5–15 business days
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New Zealand: 5–15 business days
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South Africa: 5–15 business days
These are estimated times, and actual delivery may vary depending on carrier schedules and customs processes.
Shipping Rates: Shipping rates depend on the product type and destination, clearly displayed at checkout. Rates typically start from:
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United States: $4.69 for the first item, plus $2.20 per additional item
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Canada: $8.29 for the first item, plus $1.95 per additional item
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UK, Australia, New Zealand, and South Africa: Rates will vary and are shown during checkout
International Shipping and Customs: International orders may incur customs duties and taxes, which are determined by your local customs office. Customers are responsible for these charges. Providing a contact phone number at checkout helps facilitate a smoother customs process.
Order Tracking: Once your order ships, you will receive an email containing your tracking information. For any questions or updates regarding your shipment, please contact support.
Address Accuracy: Please ensure your shipping address is accurate and complete. If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.
Lost or Delayed Orders: If your order hasn’t arrived within the expected timeframe, please:
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Check the tracking details provided.
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Contact your local postal service or carrier directly.
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Verify with neighbors or household members if they’ve received your package.
If you still can’t locate your package, please contact us at support@kelsperdrip.com with your order number. We’ll investigate promptly to resolve the issue.
Customer Support: If you have questions or concerns about shipping, please contact us at support@kelsperdrip.com. We’re committed to providing a smooth and transparent shopping experience for all Kelsper Drip customers.