Introduction Kelsper Drip is committed to protecting the privacy of our customers and ensuring compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). This policy outlines how we collect, use, disclose, and safeguard your personal information.
Personal Information Collected We collect personal information necessary for fulfilling orders and providing customer service, including:
- Name
- Address
- Email address
- Telephone number
- Payment details (processed securely via PayPal)
Purpose of Collection Personal information collected will be used solely for:
- Processing and fulfilling orders
- Communicating order status and customer inquiries
- Marketing, promotions, and newsletters (with explicit consent)
Consent By providing your personal information, you consent to its collection and use as outlined. You may withdraw consent at any time by contacting us.
Limiting Use, Disclosure, and Retention Personal information is only used for purposes it was collected. We do not sell or rent personal information to third parties. Data is retained only as long as required for business or legal purposes.
Accuracy and Security We ensure personal information is accurate, complete, and up-to-date. We employ robust security measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.
Third-party Service Providers We partner with Printful for order fulfillment and shipping. They receive only the information necessary to fulfill your order, and they adhere to strict privacy and security practices.
Customer Access Customers may request access to their personal information to verify accuracy, completeness, or to request corrections. Contact us at support@kelsperdrip.com for access requests.
Compliance and Enforcement We regularly review our compliance with this policy. If you have any questions, concerns, or complaints regarding our privacy practices, contact our Privacy Officer at privacy@kelsperdrip.com.
Policy Updates We reserve the right to update this policy as needed. Updates will be communicated via our website.
Effective Date: April 1, 2025