🔥 About Kelsper Drip
Q: What is Kelsper Drip?
A: Kelsper Drip is a South African-inspired streetwear brand that brings local culture, slang, and visual identity into fresh, high-quality clothing. We ship worldwide, including to South Africa, the UK, US, Australia, Canada, and New Zealand.
Q: Where are you based?
A: We’re a proudly South African brand with a global audience. While our fulfilment is handled internationally via Printful, the heart of our brand lives in Mzansi.
🛒 Orders & Payments
Q: What currency are your prices in?
A: All our prices are listed in USD ($). This is because our fulfilment partner, Printful, operates in USD. You can still place your order from South Africa or anywhere else — PayPal will convert the amount for you.
Q: How do I pay for my order?
A: We accept secure payments via PayPal, which also lets you pay using your debit/credit card, even if you don’t have a PayPal account.
🚚 Shipping & Delivery
Q: Do you ship internationally?
A: Yes! We ship to:
-
South Africa 🇿🇦
-
United Kingdom 🇬🇧
-
United States 🇺🇸
-
Australia 🇦🇺
-
Canada 🇨🇦
-
New Zealand 🇳🇿
Q: How long does shipping take?
A: Shipping times vary based on your location. On average:
-
South Africa: 10–20 business days
-
US/UK/Canada: 5–12 business days
-
Australia/NZ: 7–14 business days
Please allow additional time for processing and production (usually 2–5 business days).
Q: Can I track my order?
A: Yes! Once your order is shipped, you’ll receive a tracking link via email.
👕 Products & Sizing
Q: How do I choose the right size?
A: Each product page includes a size guide. We recommend checking it before placing your order. Our items follow standard international sizing.
Q: What materials do you use?
A: Most items are made from high-quality cotton or cotton blends. Each product page lists the exact fabric used.
🔄 Returns & Exchanges
Q: Do you accept returns or exchanges?
A: As all items are made to order, we do not currently accept returns or exchanges unless the item is damaged or incorrect. Please contact us within 7 days of receiving your order if there’s a problem.
Q: My item arrived damaged. What now?
A: We’re sorry to hear that! Please send us photos and your order number to support@kelsperdrip.com and we’ll sort it out quickly.
💬 Still Need Help?
Drop us an email at support@kelsperdrip.com and we’ll get back to you ASAP.